Policy Overview
This Privacy Policy outlines how JB Packages ("we," "our," or "us") collects, uses, protects, and discloses information obtained from customers, client representatives, and website visitors when accessing jbpackages.com.pk or communicating via WhatsApp, phone, and email.
1Information We Collect
Because we operate primarily as a B2B packaging manufacturer, most information we collect relates to business transactions and manufacturing quotes:
- Contact Details: Your name, company name, job title, official email address, phone number, and WhatsApp contact.
- Billing & Delivery Information: Business shipping address, destination city for Bilty dispatch, and tax registration details (NTN/STRN) for tax invoicing.
- Order Specifications & Artwork: Custom bag dimensions, micron thickness, logos, vector graphics, print colors, and packaging design files provided for production.
- Technical Data: Standard browser cookies, IP addresses, device types, and page visit metrics to optimize our website performance.
2How We Use Your Information
We use the information collected strictly for manufacturing, order fulfillment, and customer support:
- To generate accurate price quotes based on material specifications and raw material costs.
- To prepare digital artwork proofs and cylinder/plate engravings for flexo/gravure printing.
- To process, manufacture, quality test, and dispatch your poly bag or lamination orders.
- To coordinate Bilty transport dispatch and send consignment tracking receipts via WhatsApp.
- To issue official invoices and maintain accounting records in accordance with Pakistani tax laws.
3Information Sharing & Protection
We value your trust and maintain strict data confidentiality:
- Logistics Partners: We share necessary delivery addresses and contact names only with authorized Goods Transport Agencies (Bilty services) to ensure smooth delivery to your facility.
- No Commercial Sale: We never sell, rent, trade, or lease your business details or custom artwork to third-party marketing companies.
- Proprietary Designs: Custom printing artworks, brand logos, and proprietary packaging designs remain the exclusive property of the client.
4Data Security
We employ SSL encryption, firewall security protocols, and restricted internal database permissions to safeguard client data against unauthorized access, loss, or alteration.
5Contact Us Regarding Privacy
If you have any questions or concerns regarding our privacy practices, please contact our team:
JB Packages Plant: Jattan Wala Road, Jhang Rd, near Azeem & Co PSO Pump, Saifabad, Faisalabad, 38000
Phone / WhatsApp: +92 322 2222193 / +92 324 2222193
Email: jbpackages@gmail.com
